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Privacy Policy

At Koala Home Shopping we are committed to safeguarding and preserving the privacy of our visitors. 

This privacy policy explains what happens to any personal data that you provide us or that we collect from you when you visit our site

 

In running our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Details of transactions you carry out through our site and of the fulfilment of your orders but no information about your credit card or debit card

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information when you return to the site.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. 

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. We only ever use your data to communicate to you ourselves, we will never pass your details or sell your details to other organisations. You can also exercise the right at any time by contacting us at customerservices@koalahomeshopping.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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